{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6b6948d167c14d90b4fdef3d20c8e949\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6b6948d167c14d90b4fdef3d20c8e949-4b6d6cdd89b348fd.gif","duration":131.755,"title":"Workaround for Accounting Preference Issue in Reports","description":"In this video, I wanted to address the issue where the accounting preference is not being honored for accountants accessing client reports, specifically when a company is set to accrual basis but shows cash basis instead. While we're working on a permanent fix, I shared a temporary workaround: accountants should go to the client company, click on My Menu, and load the report option page once. This action will trigger the correct accounting method to be applied, and after about five minutes, the reports should reflect the proper settings. Please make sure to follow this workaround until the fix is live for all customers."}