{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6b9a77f402784585bfac3d6eff71345b\" frameborder=\"0\" width=\"2020\" height=\"1515\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1515,"width":2020,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1515,"thumbnail_width":2020,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6b9a77f402784585bfac3d6eff71345b-7961c58be931bab4.gif","duration":176.406,"title":"ChatarminCX Intro","description":"In this video, I walk you through the essential steps to set up your AI channels effectively. I recommend starting with email to ensure you can receive and send tickets smoothly. It's crucial to configure your email settings, including signatures, and to create an AI agent for auto-tagging. I also highlight the importance of creating views and sub-views to manage your tickets better. Please make sure to follow these steps to optimize our workflow!"}