{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6c50eee9c9a048c8bdc5ccec0de03581\" frameborder=\"0\" width=\"1876\" height=\"1407\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1407,"width":1876,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1407,"thumbnail_width":1876,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6c50eee9c9a048c8bdc5ccec0de03581-5ff8502c9fee9312.gif","duration":87.701,"title":"ProLine Call Log","description":"In this video, I discuss ProLine's call log feature, which allows you to view your calls and those of other users, as well as upcoming AI agent calls. If you're an admin or account owner, you already have access to everyone's calls, but now you can easily select and view calls from other users you have permissions for. For example, I demonstrate how to access Ian's calls while logged in with my own permissions. I encourage you to explore this feature and familiarize yourself with how to navigate the call logs for better oversight and management. Please take a moment to check out the calls available to you based on your access level."}