{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6c77bbcf3236467fbaea49242891e0e5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6c77bbcf3236467fbaea49242891e0e5-2a73e3d9b7f8143b.gif","duration":473.259,"title":"How to Set Up Call Flows in Resimply","description":"This Loom explains how to set up a Call Flow in the app instead of configuring the Resembly account. The author opens Settings, then Communication and Marketing, and Call Flows, and creates a new call flow named Resimply Call Flow. For business hours, it uses EST and routes calls on weekdays from 9 to 6 p.m., with incoming call recording, caller ID display options, optional greeting audio, and missed-call SMS settings. During business hours it uses single forward with in-app answering to ring the author for 20 seconds, then simultaneously rings Leah and Irvin, and if still unanswered triggers voicemail with an uploaded/recorded audio. For non-business hours outside that window, all calls route to voicemail and VM drop."}