{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6cea95fc47c541ef9a325a68f07c15ad\" frameborder=\"0\" width=\"1838\" height=\"1378\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1378,"width":1838,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1378,"thumbnail_width":1838,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6cea95fc47c541ef9a325a68f07c15ad-7b3bec3a2067f2ce.gif","duration":275.094,"title":"Day 7 AI calls to prevent churn 🤖","description":"Hi, I am Vasu Bansal. I built a churn guard and voice AI customer success workflow that calls customers around day 7 after signup and runs a structured health check conversation. It detects blockers like setup confusion or cancellation intent, then sends the transcript plus call metadata into a live dashboard with a health score, risk label, blocker, sentiment, and recommended action. In the demo, I made a real outbound call and the customer said the docs were unclear and they could cancel. I track reduced day 30 churn risk and faster visibility of onboarding blockers before cancellation. No action was requested from you."}