{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6e2aecbed64747e09bf6669f376ccbdf\" frameborder=\"0\" width=\"3728\" height=\"2796\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2796,"width":3728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2796,"thumbnail_width":3728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6e2aecbed64747e09bf6669f376ccbdf-1525d9917295076d.gif","duration":40.741667,"title":"Customer QR Code &amp; Share Links Not Appearing","description":"In this video, I address an issue some customers may encounter when using a private browser tab, which prevents them from seeing their QR code or referral link. To resolve this, I guide them to click on the sentence that says \"not seeing the right amount of points tap here,\" which refreshes the page and loads the correct information. After entering their phone number and hitting \"check my points,\" everything should display normally, allowing them to share their nutrition club with others. This is a simple fix that ensures they can access all the features they need. Please make sure to follow these steps if you experience any issues."}