{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6e40d314c87b4512a6d75be4e55547d2\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6e40d314c87b4512a6d75be4e55547d2-61d15dfaef6379f7.gif","duration":50.3649,"title":"Understanding the Call Center Page Overview 📞","description":"Hey everyone, in this video, I’m diving into the call center page, building on our last discussion about the summary page. You’ll see at a glance key metrics like the number of calls, their duration, and the last call details, along with the various topics our customers have discussed with us. I also highlight the duration over time, showing when calls were made and how long they lasted. It’s important to be aware of the status of each call—whether it’s open, complete, or in progress. Please take a moment to familiarize yourselves with these details as they’re crucial for our ongoing customer interactions.\nFeel free to follow along using the One Customer View Demo: https://demo-1cv.gdata.com.au/"}