{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6f40d8f06c1c45d9acdff3506045b242\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6f40d8f06c1c45d9acdff3506045b242-e237e5fd381119d1.gif","duration":276.741,"title":"Client Communication Templates Overview","description":"In this video, I explain the various communication templates we use for client invitations based on different deal types, such as purchase and refinance. I walk through how to customize these templates, including personalizing emails with the client's first name. Additionally, I highlight the importance of notifying clients about updates to their loan scenarios in the client portal. Please make sure to review the templates and familiarize yourself with the notification process."}