{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/6fdb256e94304a879d5fc355fc98b25e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/6fdb256e94304a879d5fc355fc98b25e-38b65e1c80096a46.gif","duration":104.342,"title":"How to Issue a Refund for a Paid Invoice","description":"In this video, I walk you through the process of issuing a refund for a paid invoice, specifically for a payment of 2,400 pounds made by Amy Mungus using a card. Currently, we can only process full refunds, but partial refunds will be available in the future. I demonstrate how to navigate to the credit note page and trigger the refund, which is now pending. If you have any questions about this process, feel free to reach out. Please make sure to follow these steps if you need to issue a refund."}