{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/707ef4e0736b4ed48db86a6c4d5c60d0\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/707ef4e0736b4ed48db86a6c4d5c60d0-94aa58d2e917eb3c.gif","duration":251.767,"title":"Sunlync - Finding Log Files","description":"Hi everyone, in this video, I walk you through how to locate the Summling log files, which are essential for troubleshooting. You can find them in C:\\Program Data\\Summling\\Logs, and I recommend sorting them by date modified to access the most recent logs. I also explain the different types of logs, including T-server logs and POS logs, and how to adjust the log level for more detailed information. If you're experiencing issues, please send us the relevant logs for the day, and we can help you troubleshoot. Don't hesitate to reach out if you have any questions!"}