{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/70ebb583838542d3bfa064baeba88a90\" frameborder=\"0\" width=\"2310\" height=\"1732\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1732,"width":2310,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1732,"thumbnail_width":2310,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/70ebb583838542d3bfa064baeba88a90-00001.gif","duration":78.63,"title":"LA- Rejected Referral ","description":"In this Loom, I demonstrate how to filter referrals by status and work group, and how to view and reject specific referrals. Currently, I am seeing all the referrals sent to my office. Once I find the referral I'm looking for, I can easily access it and review the information. If there are missing or incomplete details, I have the option to reject the referral and send it back for rework. I can assign it back to the person or work group responsible and leave a reason for the rejection. Watch this video to learn how to efficiently manage referrals in our system."}