{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/71a1d08bc43c4b83a47c8cc3386624ac\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/71a1d08bc43c4b83a47c8cc3386624ac-eea8fd38e338e6d8.gif","duration":297.098,"title":"Walk-In Lead Automation and Follow-Up Process","description":"In this video, I walk you through the walk-in flow and the key animations on our map. We’ve set up automations to manage new walk-in leads, starting with a greeting text sent one hour after they enter the system, followed by a series of follow-up messages over the next 360 days. If a lead doesn't respond within that time, they will automatically move to the lost walk-in stage. I also cover how to handle reentries for leads who express interest in being contacted later. Please make sure to familiarize yourself with these processes and take action as needed to follow up with leads effectively."}