{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/721fe758a2794813af01ea3a3dad7e3f\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/721fe758a2794813af01ea3a3dad7e3f-85342dd1e552e08a.gif","duration":47.467,"title":"TMH Sales Videos: SalesMSG Opt Outs","description":"This Loom explains how opt outs on sales messages are handled by marking leads as lost. It describes a webhook flow that triggers immediately when a sales message contact opts out. The system captures the opt out event, searches for the person using the phone number from the message data, and if a matching lead is found it updates their status to lost."}