{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/72b9d227e3e3463aa9c90c1c130abf22\" frameborder=\"0\" width=\"3022\" height=\"2266\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2266,"width":3022,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2266,"thumbnail_width":3022,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/72b9d227e3e3463aa9c90c1c130abf22-4f9246c5e5cf0987.gif","duration":654.092,"title":"Collecting Payments from the Back Office ","description":"This Loom explains how to collect and reconcile a customer payment in the back office by recording it first and then applying it via a remittance. It starts on the Payments tab under Billing, where the Reconciliation Status shows whether money is fully applied to invoices, with “unreconciled” indicating a remittance is still needed. Using Ridge Construction’s check for $9,274.28 (covering two open invoices), it shows creating the payment as a check, then creating a remittance to apply the full amount so the unreconciled balance returns to zero and the invoices change from pending to paid. It also contrasts this with collecting at the rental counter, where payments are applied to the order immediately."}