{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7332c72d36c049ceaebefdf2f2c1dd68\" frameborder=\"0\" width=\"1108\" height=\"831\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":831,"width":1108,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":831,"thumbnail_width":1108,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7332c72d36c049ceaebefdf2f2c1dd68-c67a960e414b1a55.gif","duration":376.623,"title":"Licensing","description":"This Loom explains how to manage agent licensing and carrier appointments in ComTrack using the AHIP Licensing RTS feature. It describes Oversight settings in Agents where None monitors nothing, Monitor tracks NIPR licenses and appointments, and Manage supports auto-renew and applying for non-resident licenses. For an agent like Evan Hunter, the presenter turns on Auto-Renew so licenses renew 90 days before their end date, with an example showing a Connecticut license expiring 4-30 and a renewal date of 1-30. It also covers viewing licenses by status, filtering expired versus active, and using a map search for agents licensed in a state such as Texas. Finally, it shows Show Carrier and how Carrier Pretty normalizes carrier names with preset rules (and custom rules if needed), noting carrier start and end dates are not always available."}