{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/738db21afc8846c29fa7366ed1f40eae\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/738db21afc8846c29fa7366ed1f40eae-05faaa100fbc22b6.gif","duration":206.474,"title":"How to Cancel an Event and Process Refunds","description":"In this video, I explain how to cancel an event and issue refunds to users. I demonstrate the process of providing either cash or credit refunds based on your policies. I show how to cancel events for individual users or everyone, ensuring confirmation before proceeding. After cancellation, users receive credits in their profiles, and refunds are reflected in transaction histories."}