{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/740b3958ed8b4abcb6f94ac85bc9ceb9\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/740b3958ed8b4abcb6f94ac85bc9ceb9-8f89496049873daf.gif","duration":153.067,"title":"Tekmetric Cash Handling Update for RO Payments","description":"This Loom explains an update to how cash payments and change are handled in Techmetric going forward. Previously, if a customer paid with cash and the amount differed from the exact amount due, entering cash back required using a temporary calculator that cleared when closed. Now, when the cash amount is entered (example: $608.61 due and $620 paid), Techmetric immediately calculates the overpayment and offers options to give cash back, apply it as an advanced payment, or add it to store credit, carrying the remaining $11 forward for a future repair. After posting, the RO summary reflects tendered cash, change given, and the RO paid-in-full status."}