{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/74237679313143fd9e7b8cd47aa8a590\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/74237679313143fd9e7b8cd47aa8a590-d9102d097191d123.gif","duration":3991.4,"title":"OfferBolt Weekly Training – User Access, Lead Uploads &amp; Seller Call Requests – Nov 3, 2026","description":"This Loom provides support and onboarding guidance for using the Offerable platform after access transitions to Circle. Samo has trouble logging into Circle for Charged Up University even after changing a password, and Christine explains that Circle access uses the same email and that Charge Up team can assist with password issues. The session also covers how to grant partner access in Offerable by going to Settings, then Users, clicking Add user, and assigning roles and permissions such as Admin. Christine answers questions about reactivating a previously closed Offerable account, explaining that it must be restarted if the account was permanently deleted after nonpayment, including the need for a new A2P campaign and wallet balance fees."}