{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/74d87406ee0e44ec844d668f6b3c5d88\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/74d87406ee0e44ec844d668f6b3c5d88-6e4524041ef37680.gif","duration":93.84,"title":"Excluding Alum Experience in GradForce","description":"In this video, I walk you through the process of excluding an incorrect alum experience from GradForce. While it's not a common task, it can happen when an alum has a record from a college they didn't attend. I demonstrate how to navigate to the student contact page, find the alum experience, and exclude it with a quick action. Please make sure to follow these steps if you encounter a similar situation."}