{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7538b3766bb24b2b82aaac141d6dc84e\" frameborder=\"0\" width=\"1722\" height=\"1291\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1291,"width":1722,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1291,"thumbnail_width":1722,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7538b3766bb24b2b82aaac141d6dc84e-7a6303b998fc2092.gif","duration":153.173,"title":"User: How to Start 1 on 1 Coaching Session With Shilo","description":"This Loom explains how to start your first one-on-one coaching session with Shiloh. Log into Shiloh, go to the Insights tab, click Coaching, and either follow the agenda available for the current session timeframe or use the notification email link to open the coaching screen. The agenda shows analyzed call performance, including business impact counts such as 27 calls and 25 calls, with suggested role plays, top moments, and top improvements, plus an action plan. Click Start one-on-one to begin; Shiloh will ask questions and tailor coaching using a personality profile, and upon completion it adds a Summary tab and a searchable transcript."}