{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7575c4e1cf8c498a9ae2a3928e8c8692\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7575c4e1cf8c498a9ae2a3928e8c8692-00001.gif","duration":32.433333,"title":"LionO360 - Email to Ticket","description":"Timely listen to your customers’ cases and concerns and promptly resolve their cases via LionO360 ‘Email to Ticket’ solution.\n\nOur Email to Ticket feature facilitates automatically converting all the support emails into tickets or cases which can be accessed in a single unified way using your LionO360 account. LionO360's ‘Email to Ticket’ solution helps your support team to seamlessly manage tickets and respond to them effectively."}