{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/760be71c6f7a422f98cc9a2c318bb04f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/760be71c6f7a422f98cc9a2c318bb04f-00001.gif","duration":220.834,"title":"(RR) - How to Merge Duplicates - without causing multiple classs entry problems","description":"In this video, I will show you how to merge duplicate classes in a profile. Before merging, it is crucial to remove the duplicate classes from the proper profile to avoid ending up with double classes in the class detail list. I will demonstrate using an example of Chase Rothwell, who has a double DNS. By removing the right classes and ensuring the proper settings, we can successfully merge the duplicate accounts. Finally, I will guide you on how to email the client to inform them about the merge."}