{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/764fe28d084b49fe90a693b188291020\" frameborder=\"0\" width=\"1360\" height=\"1020\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1020,"width":1360,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1020,"thumbnail_width":1360,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/764fe28d084b49fe90a693b188291020-898a6bcc03c185fc.gif","duration":612.868,"title":"Claim Rejections and Resubmission Process","description":"In this video, I walk you through the process of reviewing and resubmitting rejected claims, focusing on how to navigate the Administration and Billing sections effectively. I demonstrate how to access rejected claims through Manage Teleplan and explain the importance of correcting patient information, service codes, and diagnostic codes. I also highlight the need to reprocess claims after making updates and remind you to document any notes for accountability, especially if you're not the primary biller. If you encounter issues, such as needing to call MSP, I advise having the sequence number ready for reference. Please ensure to follow these steps carefully to streamline our billing process."}