{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/76c96adc7f764c729b7378d2a2be8196\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/76c96adc7f764c729b7378d2a2be8196-288117dfa8af4965.gif","duration":477.709,"title":"How to Set Up Call Flows","description":"This Loom explains how to set up and manage inbound call flows in reassembly for business and non-business hours. It walks through going to Settings, Communication and Marketing, then Call Flows to update, copy, delete, or add a call flow, starting with configuring the time zone and which days are covered (for example, 9 a.m. to 6 p.m. Eastern). It details routing options including simultaneous ringing, sequential order, routing to voicemail, and in-app answering that can show caller information. It also covers recording settings, incoming caller ID display, greetings, and how repeating callers can be routed based on different criteria before saving the call flow and assigning it to a phone number in Manage Numbers."}