{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/772113e5587b47208b7799d1b161b4d7\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/772113e5587b47208b7799d1b161b4d7-ffba978dba79c32c.gif","duration":397.368,"title":"Conversations-Customer Follow-Up-March 2025","description":"In this video, I walk you through how to effectively use the Quick Action Pop-up feature in RPS to follow up with customers via text. I demonstrate how to check your profile settings, access the Call List, and send follow-up messages. It's crucial to engage with customers regularly, and I encourage you to implement this practice daily. Please make sure to check your settings and start using the text follow-up option."}