{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7792e0ac3181482b80b2eb6d962db9ca\" frameborder=\"0\" width=\"1382\" height=\"1036\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1036,"width":1382,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1036,"thumbnail_width":1382,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7792e0ac3181482b80b2eb6d962db9ca-bd1471afcf954269.gif","duration":3739.17,"title":"Digital Assistant Tutorial","description":"In this video, I walk you through how the digital assistant works and how you can connect with a live agent if needed. First, make sure you are logged into Adam SProc. I explain the three tabs: Help, Messages, and Home, and how to navigate to find information or communicate with an agent. You can interact with our digital assistant to get quick answers to your questions by simply typing your message in the chat box and get speedy responses. If the digital assistant's response isn't sufficient, you can request to speak to an agent."}