{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/779d292c7b9244c1ba158a3060f7eed7\" frameborder=\"0\" width=\"1910\" height=\"1432\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1432,"width":1910,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1432,"thumbnail_width":1910,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/779d292c7b9244c1ba158a3060f7eed7-68a8e3bf0e70a081.gif","duration":498.368,"title":"Automating Zoom Meeting Creation for Incidents","description":"In this video, I walk you through the process of creating an automation tool for generating Zoom meetings specifically for incidents within our GSM UI. First, I demonstrate how to connect your Zoom account to the GSM site, which is a crucial prerequisite. After establishing this connection, I configure a global automation rule that triggers a Zoom meeting when an incident is created. I also show you how to name the meeting and save the automation rule. Please ensure you follow these steps to streamline our incident management process effectively."}