{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/780c6c98984e4d23903f16e42f1f21d3\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/780c6c98984e4d23903f16e42f1f21d3-00001.gif","duration":223.39999999999992,"title":"Lead Follow up","description":"In this video, I explain the lead follow-up process and how to handle different scenarios. I discuss the \"needs contacted\" column, which represents leads that require follow-up. These are people who have reached out to us but haven't been successfully contacted for a quote. I also touch upon situations where Spanish-speaking applicants call in for job inquiries and when leads are out of our service area. I demonstrate how to close leads that are out of service and how to handle leads that are in our area but still need to be contacted for a quote. Additionally, I provide a brief overview of the quoting process. Watch this video to gain a better understanding of our lead follow-up procedures and how to effectively manage leads."}