{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/78fe7d47b533420b81892290e270ddcc\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/78fe7d47b533420b81892290e270ddcc-dd519457f65c6ae4.gif","duration":85.739,"title":"The Text Inbox in OneShop","description":"In this video, I walk you through how to effectively use the OneShot platform for sending and receiving text messages from customers. You'll see how to access your message inbox and engage in one-to-one conversations, ensuring that you can assist your clients promptly. I also demonstrate how to view messages from your team in the admin inbox, allowing for seamless communication. Additionally, I show you how to send photos directly from your device to enhance your messages. Please make sure to familiarize yourself with these features to improve your customer interactions."}