{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7a4bd12bd508436d83a6dce9cf8eae18\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7a4bd12bd508436d83a6dce9cf8eae18-a4b41a47968d8167.gif","duration":102.031,"title":"Fixing Certificate Name Errors","description":"In this video, I walk you through the process of correcting a name error on a certificate. I demonstrate how to access the profile of the individual, ensure their name is correctly entered, and then manually send the updated certificate. It's important to double-check the first and last names to avoid any issues. Please make sure to follow these steps if you encounter similar problems."}