{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7a4cf012316a4216a60577ffb1cffbd2\" frameborder=\"0\" width=\"1798\" height=\"1348\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1348,"width":1798,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1348,"thumbnail_width":1798,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7a4cf012316a4216a60577ffb1cffbd2-c9f54fd6dda4aa84-full.jpg","duration":373.1974,"title":"Managing Lead Layouts &amp; Fields 🧱","description":"This video walks you through customizing your lead layout and fields in Convoso, including how to adjust the agent layout, add or remove fields such as date of birth or email, and create new custom fields. You’ll also learn how to make fields required, searchable, and optimized for reporting—just be sure to apply your changes so they’re saved for your agents."}