{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7ae941c5c67c4ce3840e1b52311997e0\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7ae941c5c67c4ce3840e1b52311997e0-6169ec2d8ca55f8c.gif","duration":53.065,"title":"Share the work order PDF to the resident","description":"This Loom explains the steps for sending a resident a quote or work order document. It says that first the resident must have submitted the request, or you must submit the request on the resident’s behalf so they are the requester. Next, under an issued or completed quote, you export the document to PDF. Finally, after you have the PDF, you go to the activity log and post a public comment."}