{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7b6592f717f0406393c169f9f0ada51a\" frameborder=\"0\" width=\"960\" height=\"720\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":720,"width":960,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":720,"thumbnail_width":960,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7b6592f717f0406393c169f9f0ada51a-5f9f2b882b2afec4.gif","duration":447.683,"title":"How to Log Contacts in the Refuge House Pulse Portal","description":"In this quick training video, I covered how to log a contact in the Refuge House Pulse Portal. It's important to remember that you don't need to log contacts involving Refuge House staff, as they will handle those details. I demonstrated how to select the type of contact, whether it's a phone call, text message, in-person meeting, or email, and how to include relevant participants in the exchange. Additionally, I highlighted the option to use voice-to-text for ease of logging information. Please make sure to save your entries once you finish logging your contacts."}