{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7d51e9abccc94f169808035aa411c886\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7d51e9abccc94f169808035aa411c886-419d48ae75a3dd31.gif","duration":64.199,"title":"Collecting Guest Data Made Easy! 📊","description":"In this video, I walk you through how to enable the feature for collecting guest data before check-in. By including the Spotch page in your pre-stay messages, you can gather more information from guests. I also explain how to toggle on the \"Collect Guest Data\" option and customize the guest flow. Please make sure to follow the steps outlined to enhance our guest experience!"}