{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7de9a7c3f20246a7acc0f849ec2a327f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7de9a7c3f20246a7acc0f849ec2a327f-00001.gif","duration":394.15,"title":"Understanding Empathy Maps in Facilitation Methods","description":"Hi, my name is Dana Benjamin Allen, principal of Back of the Nutkin Consulting. In this video, I will introduce you to the concept of empathy maps and how they can help you understand and engage with the communities and people you seek to impact. I will explain the different frameworks and layouts of empathy maps and guide you through the process of using them effectively. I will also provide tips on determining your activity's scope, facilitation needs, and agenda. By the end of this video, you will have a clear understanding of how to create and utilize empathy maps to enhance your project or process."}