{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7e68c5a1b1fa4f3196fc7448f6f1a936\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7e68c5a1b1fa4f3196fc7448f6f1a936-3bc13980b49973d8.gif","duration":56.46,"title":"Closing Incidents Made Easy 🚀","description":"In this video, I walk you through the steps to close an incident effectively. I explain how to navigate to your calendar, locate the incident, and select the close incident option. It's important to review all the incident form details before finalizing the closure. Please make sure to follow these steps carefully to ensure everything is done correctly.  \nChapters: {\"0\":\"Navigate to Calendar\",\"12\":\"Locate Incident\",\"17\":\"Close Incident Option\"}"}