{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7e776c4045a346209edfe855174fc38e\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7e776c4045a346209edfe855174fc38e-00001.gif","duration":663.574284358,"title":"Design For Awful","description":"WHAT: A method of identifying key positive or desirable factors to a design\nHOW: Using unattractive, negative, or opposite qualities to highlight what ingredients are critical\nWHY: Biases in our viewpoints can obscure use experiences that unintentionally lead to poor products\nWHEN: Complicated, multifaceted service design contexts or novel product development"}