{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7e88280825544d1dadc4e22dc9d61964\" frameborder=\"0\" width=\"2032\" height=\"1524\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1524,"width":2032,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1524,"thumbnail_width":2032,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7e88280825544d1dadc4e22dc9d61964-2a41a4f972504fb6.gif","duration":166.3432,"title":"Understanding Versioning in Agent Settings","description":"In this video, I explain how versioning works for our virtual agent settings, allowing you to save and restore different versions as needed. I demonstrate how to make changes, save them with descriptive names, and view version history. It's crucial to save your changes for them to take effect, and I encourage you to explore this feature confidently. Please let me know if you have any questions or need assistance with this process!"}