{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/7f322ff3bc584456b4058855a6407349\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/7f322ff3bc584456b4058855a6407349-81907be143d1f75c.gif","duration":277.718,"title":"Understanding and Setting Up NowGo Channels","description":"In this video, I walked you through the concept of channels in NowGo and how to set them up. A channel segments jobs into different areas or functions, and acts as a boundary for optimisation and assignment, so jobs can only be assigned to shifts and drivers within that channel. I showed how to view channels in Dispatch using Select a channel, and noted that visibility depends on your account permissions. I then showed how to create a new channel in Settings, Channel settings, and that External reference is optional for API use. There was no specific action requested beyond creating the channel if needed."}