{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/804aa717f04c4a0bb25a84c6b20a544b\" frameborder=\"0\" width=\"1116\" height=\"837\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":837,"width":1116,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":837,"thumbnail_width":1116,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/804aa717f04c4a0bb25a84c6b20a544b-95aea50754437313.gif","duration":48.5563,"title":"Helpjuice 5: Your Support Tickets Become KB Articles Automatically","description":"In this video, I’m excited to share how HelpJuice can streamline our customer support process. With the extension installed, it automatically monitors our inbox and reminds us when new articles should be added to the knowledge base. If we miss the reminder, it even sends a draft via email! I also demonstrate how Swifty.ai can transform support tickets into knowledge base articles that align with my writing style. Please take a moment to review the generated articles when you get a chance."}