{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/80b8e398706f42359dd545657a5dde96\" frameborder=\"0\" width=\"1890\" height=\"1417\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1417,"width":1890,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1417,"thumbnail_width":1890,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/80b8e398706f42359dd545657a5dde96-5584de4e4b6942dc.gif","duration":264.75,"title":"Rejecting an Up in Gatekeeper","description":"In this video, I explain the importance of rejecting \"ups\" at HomeSource Systems to differentiate between real customers and others. I demonstrate how to reject an up, provide examples of non-up customers, and guide through the rejection process on the system. Action requested: Understand the rejection reasons and process."}