{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/810ad30c742743459e7ff5483af5e19b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/810ad30c742743459e7ff5483af5e19b-fd6b9c3cb2236eb6.gif","duration":240.471,"title":"Understanding Caregiver Rewards and Redemption Process","description":"In this video, I explain how the rewards system works for caregivers and our agency, ONCE Engage. I walk you through the rewards balance section, highlighting that we need to maintain a minimum balance of $50 in our agency wallet to facilitate gift card redemptions. I also detail the redemption process, including setting limits for individual caregivers or the group as a whole, which resets monthly. Please ensure that the Cardon file is up to date to avoid payment issues. Remember, effective management of our rewards system is crucial for supporting our caregivers."}