{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/811aed3710d543d086860a78ab88f099\" frameborder=\"0\" width=\"1724\" height=\"1293\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1293,"width":1724,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1293,"thumbnail_width":1724,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/811aed3710d543d086860a78ab88f099-1699391655751.gif","duration":262.086,"title":"Troubleshooting Tips for Certifications","description":"In this video, I will walk you through troubleshooting tips for the certifications feature within the loop product. I will cover three different features: manually awarding the entire certification, manually adding an attempt, and overwriting the status of an existing attempt. I will provide step-by-step instructions and explain how to handle different scenarios. This video aims to help you ensure accurate record-keeping and resolve any issues you may encounter with certifications."}