{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/82428474e9ce489b9a8af9a882d66549\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/82428474e9ce489b9a8af9a882d66549-c002338ff009a2bb.gif","duration":293.199,"title":"hapily Ticketholder Portal Overview","description":"This Loom explains how the Happily ticket portal works for registrants after they register for an event. After registration and purchase, attendees see a confirmation page and receive an email with a View tickets in portal link that takes them to the ticket holder portal. In the portal, they can view and search their registrations, switch between multiple events, sort by ticket type, add tickets to Google, Apple, or Outlook, and edit registration details like responses to questions (for example t-shirt size or meal preferences). If ticket transfer is enabled, they can transfer a ticket to another email, which updates the registrant record and sends an email to the new ticket holder."}