{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/826b043580bc4eb59375fb8fe31c660e\" frameborder=\"0\" width=\"1276\" height=\"957\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":957,"width":1276,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":957,"thumbnail_width":1276,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/826b043580bc4eb59375fb8fe31c660e-465c9130b0a3076f.gif","duration":618.594,"title":"Inbound Call Script V2","description":"This Loom explains the inbound call script for booking hot leads into Float Seattle, with two non-negotiables: confirm a time slot and collect a card on file. It emphasizes qualifying the caller by name, asking whether they have floated before, what interested them, and their main pain point such as stress, sleep, or physical tension, then validating it and connecting it to floating. The script guides the call to select a weekday or weekend time, confirm contact details by phone and email with text consent, and state a 12-hour cancellation policy with a fee of 50% of the service value. It also notes to assume they want to book, explain that results build by the second and especially third float, and encourage friends or family to join."}