{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/82771752e87640d59f04e1f600c35a9c\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/82771752e87640d59f04e1f600c35a9c-9798ba6c0be00e88.gif","duration":148.906667,"title":"Using Credit Memos to Offset Invoices","description":"This Loom explains how to use credit memos in Puzzle to offset outstanding invoices. From a posted invoice, you can create a credit, select an account type such as asset, liability, revenue or contract revenue, or an expense account, and enter the balance so it reduces the original invoice amount. The speaker gives examples for booking bad debt or bank fees by allocating part of the credit, such as $10 for bank fees out of a $100 amount. After posting, the outstanding balance updates (for example to $90), and matching the payment records the allocation, potentially marking the invoice paid or reducing it to zero."}