{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/82e05c2883144965a7b801ac8c0cb744\" frameborder=\"0\" width=\"1434\" height=\"1075\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1075,"width":1434,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1075,"thumbnail_width":1434,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/82e05c2883144965a7b801ac8c0cb744-483350bed04e3e81.gif","duration":104.935,"title":"How Document Triage Automatically Routes Files","description":"This Loom explains how the documents triage folder automatically routes uploaded files to the correct location within a case. When a document such as a mortgage statement is uploaded to the triage folder, Glade AI scans it to determine the most relevant folder and moves it there. The video also shows how to view the triage folder history to confirm where the document was routed. If the AI cannot identify the document or determine where it belongs, users can manually move it to the correct location."}