{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8305e3619a324324acdf93b3a92725e2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8305e3619a324324acdf93b3a92725e2-5c9a6bf63a8fe9d7.gif","duration":64.0034,"title":"Troubleshooting AI Credits and Message Disappearance Issues 🔧","description":"I wanted to address a significant issue I've encountered where a full conversation I had has disappeared, and I can't seem to find it anywhere, even in the Admin section. This conversation involved the use of AI credits, which makes it even more concerning. I also noticed that an old message that used to be pinned is still present, but it’s not the one I need. If anyone has experienced something similar or has suggestions on how to retrieve lost messages, please share your insights. Your feedback would be greatly appreciated as we work through these issues together."}