{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/8399eae4aaef4626a09ccd1ee8d983dc\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/8399eae4aaef4626a09ccd1ee8d983dc-00001.gif","duration":68.28,"title":"How to Refund an Order in the Bottle Dashboard 🎥","description":"Hi there! In this Loom, I'll be showing you how to refund an order in the Bottle Dashboard. To begin, you'll need to locate the order you want to refund. You can find it under the recent orders tab, under a batch of orders by date, or by searching for the customer in the search bar. Once you've found the order, you can click on the three dots or the actions dropdown and select \"refund order.\" A pop-up will appear, allowing you to refund an amount up to the amount paid on the order. You can refund any amount within that time and then click to complete the refund. I hope this helps! Let me know if you have any questions."}