{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/83ac674d0bde43a199267468f3d277f0\" frameborder=\"0\" width=\"3626\" height=\"2719\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2719,"width":3626,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2719,"thumbnail_width":3626,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/83ac674d0bde43a199267468f3d277f0-1225481562c3389a.gif","duration":184.083,"title":"Enhancing Inbox Management with New Conversation Views","description":"In this video, I’m excited to introduce the new conversations view feature that will be live in just a couple of weeks. This enhancement allows you to create and save conversation filters, making it easier to manage unassigned contacts and tag-specific conversations. I encourage you to enable the new CRM redesign conversations user interface to access these powerful filters. Additionally, if you haven't already, please turn on the internal chat feature in labs for improved team collaboration. Overall, these updates will significantly streamline our inbox management."}